East Side Mario's is good for a nice lunch
I visited East Side Mario's the other day. It had been a long time since I ate at this well-known restaurant.
I tried the Seafood Linguine. It was a simple dish but quite nice. There was nothing too fancy about it and it didn't distract you with any additions to the dish that weren't needed. The dish went quite well with a Sprite. I was definitely satisfied.
The dish was also what I expected it to be.
East Side Mario's will not serve you dishes that will wow you. There is no question about it. However, East Side Mario's is a nice restaurant because you know what to expect from it. You know how the food will taste and what the atmosphere will be like. You also know that you will be greeted at the door by one of the staff.
Restaurants can offer fancy interiors and a menu that will wow a person. However, restaurants always must remember that they must offer a consistent product and an experience that understands what they target customers want. In other words, a Chinese restaurant should not be serving Canadian food and that Chinese restaurant must constantly serve their dishes in a way they customer expects. The restaurants that will do well will understand this.
Yes, East Side Mario's is not a restaurant I would go to everyday but it is a restaurant that understands two very important things-it's customer and the need to be consistent.
Mark Taylor is a food writer and founder of www.diningpick.com
DiningPick.com is home to the largest directory of New Brunswick restaurants plus many news stories, features and recipes from New Brunswick chefs.
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We received a gift certificate for this restaurant for christmas and promply traded it with friends for somewhere else. We didn't want to have our "time out" ruined by a restaurant that doesn't know how to train its wait staff and doesn't understand that their customers are their "bread and butter" so to speak. I would reccomend anyone who experienced the same horrible service at Mario's to go to their web site and report it like my daughter has. They need to shape up or ship out.